WPCodeForge

Privacy Policy

Last updated: 23 August 2026

WPCodeForge respects your privacy and is committed to handling personal information responsibly, securely and transparently.

This Privacy Policy explains how WPCodeForge collects, uses, stores, protects and shares personal information when you visit our website, purchase or use our WordPress plugins, contact us, request support, submit feedback or otherwise interact with WPCodeForge.

WPCodeForge is an independently owned WordPress software business creating practical plugins designed to make websites more powerful, secure and easier to manage.

We aim to collect only the information we reasonably need, use it for clear purposes and provide you with meaningful information about how your personal data is handled. UK data protection rules require organisations to provide clear information about matters including their purposes for processing, lawful bases, recipients, retention periods and individuals’ rights.

1. Who We Are

WPCodeForge is owned and operated solely by James William Steven Parker.

WPCodeForge
Bristol, England
Contact: Contact form

For privacy questions, data protection requests or concerns about how your personal information is handled, contact us using the email address above.

Public information about James William Steven Parker identifies him as a web developer and technology professional with experience in website development, hosting, systems administration, cybersecurity and related technical work.

2. Data Protection Controller

For personal information processed by WPCodeForge, the relevant data controller is WPCodeForge, operated by James William Steven Parker.

The controller determines why personal information is processed and how it is handled.

WPCodeForge does not currently have a separate Data Protection Officer. If you have a privacy enquiry or wish to exercise a data protection right, please use our contact form.

3. Personal Information We Collect

The information we collect depends on how you interact with WPCodeForge.

We aim to collect information that is relevant and necessary for the particular purpose for which it is being processed.

This may include information you provide directly, technical information generated when you use the website, and information received from service providers involved in operating the business.

Information You Provide Directly

You may provide personal information when you:

  • Contact WPCodeForge.
  • Purchase a plugin.
  • Request customer support.
  • Submit feedback.
  • Report a security vulnerability.
  • Request a correction.
  • Submit information through a website form.
  • Create or use an account, if accounts are provided.
  • Subscribe to communications, where available.
  • Communicate with us about an order or product.

Depending on the circumstances, this may include:

  • Name.
  • Email address.
  • Billing information.
  • Order information.
  • Licence information.
  • Account information.
  • Support correspondence.
  • Feedback.
  • Technical information you provide when reporting an issue.
  • Information contained in files or attachments you voluntarily send to us.

You should avoid sending unnecessary sensitive or confidential information by email or through website forms.

Technical Information

When you visit a website, your browser, device, hosting infrastructure and security systems may automatically generate technical information.

Depending on the technologies actually operating on the website, this may include:

  • IP address.
  • Browser type and version.
  • Operating system.
  • Device type.
  • Screen characteristics.
  • Referring website.
  • Pages requested.
  • Date and time of requests.
  • Approximate geographical information derived from an IP address.
  • Error information.
  • Diagnostic information.
  • Security and fraud-prevention information.

Some technical information may constitute personal data where it can be associated with an identifiable individual.

4. How We Collect Personal Information

Personal information may be collected:

  • Directly from you.
  • Automatically when you use the website.
  • Through purchases and transactions.
  • Through customer support communications.
  • Through WPCodeForge plugins where the relevant plugin functionality requires it.
  • From service providers involved in providing website, payment, security, email or other business services.
  • From publicly available sources where there is a lawful and relevant reason to do so.

Where personal data is obtained from another source, applicable data protection rules may require additional privacy information to be provided, including information about the categories and source of the data.

5. How We Use Personal Information

We may use personal information for purposes including:

  • Providing and delivering purchased products.
  • Processing orders.
  • Managing licences.
  • Providing customer support.
  • Responding to enquiries.
  • Maintaining customer records.
  • Operating and maintaining the website.
  • Improving our products and services.
  • Maintaining website and software security.
  • Detecting and preventing fraud or abuse.
  • Investigating technical problems.
  • Responding to vulnerability reports.
  • Processing feedback and correction requests.
  • Sending marketing communications where permitted.
  • Maintaining financial and accounting records.
  • Complying with legal obligations.
  • Establishing, exercising or defending legal claims.
  • Protecting the rights, property and security of WPCodeForge, its users and others.

We will not knowingly use personal information for purposes that are incompatible with the purposes explained in this Privacy Policy without considering the applicable legal requirements and providing additional information where required.

6. Lawful Bases for Processing

UK GDPR requires personal data processing to have an appropriate lawful basis.

Depending on the circumstances, WPCodeForge may rely on the following lawful bases.

Contract

We may process personal information where necessary to enter into or perform a contract with you.

Examples include processing a purchase, providing a plugin, managing a licence or providing contractual customer support.

We may process personal information where necessary to comply with a legal obligation.

This may include accounting, taxation, financial record-keeping, legal requirements and responding to lawful requests from authorities.

Legitimate Interests

We may process personal information where necessary for our legitimate interests, provided those interests are not overridden by your interests, rights or freedoms.

Our legitimate interests may include:

  • Operating and improving WPCodeForge.
  • Maintaining website and software security.
  • Preventing fraud and abuse.
  • Responding to customer enquiries.
  • Managing business records.
  • Protecting intellectual property.
  • Establishing or defending legal claims.
  • Improving the reliability and functionality of our products.

Where we rely on legitimate interests, we consider whether the processing is necessary and proportionate and whether it would unfairly affect you.

We may rely on consent where consent is the appropriate lawful basis.

Where processing relies on consent, you can withdraw that consent at any time.

Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

Consent will not be used where another lawful basis is more appropriate.

7. Orders and Purchases

When you purchase a WPCodeForge product, we may process information necessary to complete and administer the transaction.

This may include:

  • Name.
  • Email address.
  • Product purchased.
  • Order number.
  • Purchase date.
  • Transaction amount.
  • Licence information.
  • Payment status.
  • Refund information.
  • Relevant correspondence.

This information may be required to provide your purchase, manage your licence, provide support, maintain appropriate business records and comply with legal obligations.

8. Payment Processing

Payments may be handled by third-party payment providers.

Depending on the payment method and provider used, the payment provider may process information such as:

  • Name.
  • Billing information.
  • Payment details.
  • Transaction information.
  • Fraud-prevention information.

Where payment processing is performed directly by a third-party payment provider, WPCodeForge does not need to receive or store your complete payment card details.

Payment providers may process information under their own privacy policies and terms.

WPCodeForge may retain transaction information necessary for accounting, customer service, fraud prevention, order management and legal compliance.

9. WordPress Plugin Data

The information processed by an individual WPCodeForge plugin depends on that plugin’s functionality.

A plugin may process information within the WordPress installation on which it is installed, such as:

  • Plugin configuration.
  • WordPress settings.
  • Technical information.
  • Administrator information.
  • Security-related information.
  • Information necessary to perform the plugin’s advertised functionality.

Not every WPCodeForge plugin will process personal information.

Where a plugin collects or transmits personal information outside the WordPress installation, the relevant processing should be explained in the applicable product documentation or privacy information.

You should review the documentation for each WPCodeForge plugin you install.

10. Plugin Licensing and Updates

Where WPCodeForge provides licence activation, licence management or update services, we may process information necessary to:

  • Validate a licence.
  • Activate a licence.
  • Manage licence status.
  • Associate a licence with a customer.
  • Provide software updates.
  • Provide customer support.
  • Detect and prevent licence abuse.

Depending on the technical implementation, licence and update systems may receive technical information relating to the WordPress installation requesting a service.

The exact information transmitted should be documented for the relevant plugin where applicable.

11. Customer Support

When you contact WPCodeForge, we may process the information contained in your enquiry.

This can include your name, email address, order information, plugin information, technical details and the contents of your correspondence.

We use this information to:

  • Identify your enquiry.
  • Respond to you.
  • Investigate technical problems.
  • Provide troubleshooting assistance.
  • Resolve customer service issues.
  • Maintain appropriate support records.

12. Security and Fraud Prevention

We may process technical and account information to protect WPCodeForge and its users.

This may include processing information to:

  • Detect malicious activity.
  • Prevent unauthorised access.
  • Investigate security incidents.
  • Identify fraudulent activity.
  • Protect website infrastructure.
  • Prevent abuse.
  • Maintain software security.
  • Investigate suspicious transactions.

Security-related processing may be carried out where necessary under legitimate interests, contractual necessity, legal obligation or another applicable lawful basis.

13. Security Vulnerability Reports

If you report a security vulnerability, we may process information contained in your report.

This may include:

  • Your name.
  • Email address.
  • Technical information.
  • Screenshots.
  • Logs.
  • Proof-of-concept information.
  • Information about affected software.
  • Correspondence relating to the vulnerability.

This information is used to investigate, reproduce and address reported security issues.

Please do not include unnecessary passwords, authentication credentials, payment information or personal information belonging to other people in a vulnerability report.

Our Security Disclosure Policy explains how security vulnerabilities can be reported.

14. Feedback and Corrections

If you submit product feedback, an actionable feedback request, a correction request or another communication, we may retain the information necessary to investigate and respond.

This may include:

  • Your name.
  • Email address.
  • Message.
  • Relevant product or page.
  • Supporting information.
  • Correspondence.

Our Actionable Feedback Policy and Corrections Policy provide further information about these processes.

15. Marketing Communications

WPCodeForge may send product announcements, updates or other marketing communications where permitted by law.

Where consent is required, we will obtain appropriate consent before sending the relevant communications.

You can unsubscribe from marketing communications using the unsubscribe mechanism provided or through our contact form.

You have an absolute right to object to the use of your personal information for direct marketing.

16. Cookies and Similar Technologies

WPCodeForge may use cookies and similar technologies.

These technologies may be used for:

  • Essential website functionality.
  • Security.
  • Shopping and checkout functionality.
  • Remembering preferences.
  • Website performance.
  • Analytics.
  • Marketing, where applicable.

The specific cookies used by WPCodeForge may change as the website develops.

Where applicable law requires consent before non-essential cookies or similar technologies are used, appropriate consent will be obtained.

Your browser may also allow you to control or delete cookies. Disabling certain cookies may affect website functionality.

The actual cookie policy and consent mechanism used on WPCodeForge should correspond to the cookies and technologies genuinely operating on the website.

17. Third-Party Service Providers

WPCodeForge may use third-party providers to operate its website and business.

Depending on the services actually used, these may include providers for:

  • Website hosting.
  • Payment processing.
  • E-commerce.
  • Email delivery.
  • Customer support.
  • Website security.
  • Fraud prevention.
  • Analytics.
  • Content delivery.
  • Licence management.
  • Software infrastructure.

Some providers may process information on behalf of WPCodeForge. Others may process information as independent controllers under their own privacy policies.

We aim to use appropriate contractual and technical safeguards where required.

Important: The final published Privacy Policy should identify the actual providers used by WPCodeForge rather than listing providers that are not genuinely used.

18. Sharing Personal Information

We may share personal information where reasonably necessary with:

  • Service providers acting on our behalf.
  • Payment providers.
  • Hosting providers.
  • Security providers.
  • Email providers.
  • Licence-management providers.
  • Professional advisers.
  • Legal or regulatory authorities where required.
  • Law enforcement where legally permitted or required.
  • Parties involved in a legitimate business sale, restructuring or transfer.

We do not sell personal information as a commercial data-brokerage business.

Personal information is not shared merely because doing so is convenient. Sharing should have an appropriate purpose and lawful basis.

19. International Transfers

Some service providers may process personal information outside the United Kingdom.

Where a transfer is subject to UK GDPR international-transfer requirements, WPCodeForge will use an appropriate lawful transfer mechanism and applicable safeguards.

Depending on the circumstances, this may include an adequacy decision, appropriate contractual safeguards or another lawful mechanism.

Where relevant, further information about international transfers and applicable safeguards can be requested through our contact form.

20. How Long We Keep Personal Information

WPCodeForge does not retain personal information indefinitely without a reason.

The appropriate retention period depends on the purpose for which the information is processed and may be influenced by:

  • Legal requirements.
  • Accounting and taxation requirements.
  • The length of the customer relationship.
  • Security requirements.
  • Dispute resolution.
  • Legal claims.
  • The continued need to provide a service.
  • Whether information can be deleted or anonymised.

Examples include:

Order and transaction information: retained for as long as reasonably necessary for order administration, accounting, taxation, legal and business record requirements.

Customer support correspondence: retained for as long as reasonably necessary to deal with the enquiry, maintain appropriate support records and address potential disputes.

Security information: retained for an appropriate period based on security and operational requirements.

Marketing information: retained until it is no longer required or until you withdraw consent where consent is the lawful basis.

Where personal information is no longer required, we aim to securely delete it or anonymise it.

UK data protection guidance requires privacy information to explain retention periods or the criteria used to determine them.

21. Data Security

WPCodeForge takes reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, destruction, alteration and disclosure.

Security measures may include:

  • Access controls.
  • Authentication.
  • Encryption in transit where appropriate.
  • Software updates.
  • Security monitoring.
  • Backups.
  • Restricted access to information.
  • Security testing and maintenance.
  • Other measures appropriate to the information and associated risks.

No online system can be guaranteed to be completely secure.

You should therefore avoid sending unnecessary confidential information through ordinary email or website forms.

22. Personal Data Breaches

If WPCodeForge becomes aware of a personal data breach, we will assess the incident and take appropriate action under applicable data protection law.

Where legally required, this may include notifying the Information Commissioner’s Office and/or affected individuals.

The appropriate response depends on the nature, scope and potential risk of the breach.

23. Your Privacy Rights

Depending on the circumstances and applicable law, you may have rights including:

  • The right to be informed.
  • The right of access.
  • The right to rectification.
  • The right to erasure.
  • The right to restrict processing.
  • The right to object.
  • The right to data portability.
  • The right to withdraw consent where processing relies on consent.
  • Rights concerning certain automated decision-making and profiling.

These rights are not absolute and some apply only in particular circumstances or to particular lawful bases.

The ICO confirms that the availability of rights can depend on the lawful basis used for processing.

24. Right of Access

You can ask for a copy of the personal information WPCodeForge holds about you.

This is commonly called a Subject Access Request.

To make a request, please use our contact form.

We may need to verify your identity before providing information.

This is intended to prevent personal information from being disclosed to someone who is not entitled to receive it.

25. Right to Rectification

If personal information we hold about you is inaccurate or incomplete, you can ask us to correct it.

Please use our contact form to make a correction request.

Please explain what information you believe is incorrect and, where possible, provide the correct information.

26. Right to Erasure

You may have the right to ask us to delete personal information.

This is sometimes known as the right to be forgotten.

The right is not absolute. We may be entitled or required to retain information where necessary for reasons including:

  • Legal obligations.
  • Establishing or defending legal claims.
  • Accounting and taxation requirements.
  • Security.
  • Other lawful exemptions.

If we cannot comply with a deletion request, we will explain why where required.

27. Right to Restrict Processing

In certain circumstances, you can ask us to restrict how your personal information is processed.

This may apply where:

  • You dispute its accuracy.
  • You believe processing is unlawful but do not want the information deleted.
  • We no longer need the information but you require it for a legal claim.
  • You have objected to processing while the objection is being considered.

28. Right to Object

You may have the right to object to certain processing, including processing based on legitimate interests.

You have an absolute right to object to direct marketing.

To exercise an applicable right, please use our contact form.

The ICO states that the right to object to direct marketing applies regardless of the lawful basis relied upon.

29. Right to Data Portability

Where applicable, you may have the right to receive personal information you have provided to WPCodeForge in a structured, commonly used and machine-readable format and to have it transmitted to another controller.

This right applies only in certain circumstances, including where processing is based on consent or contract and carried out by automated means.

Where WPCodeForge relies on your consent, you can withdraw that consent at any time.

You can do so using the relevant preference or unsubscribe mechanism where available, or through our contact form.

Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.

Consent must be capable of being withdrawn as easily as it was given.

31. Automated Decision-Making and Profiling

WPCodeForge does not intend to make decisions about individuals that produce legal or similarly significant effects solely through automated processing unless permitted by law and appropriate safeguards are in place.

Where applicable, we will provide the information required by data protection law concerning such processing.

32. Children’s Privacy

WPCodeForge’s website and WordPress plugins are not specifically directed at children.

We do not knowingly seek to collect children’s personal information unnecessarily.

If you believe a child has provided personal information to WPCodeForge in circumstances where it should not have been collected, please contact us through our contact form.

33. Artificial Intelligence

WPCodeForge uses artificial intelligence as a development aid in creating and maintaining some software.

AI-assisted development does not mean that customer personal information is automatically supplied to AI systems.

WPCodeForge will only process personal information through an AI service where there is an appropriate reason and lawful basis for doing so, together with appropriate consideration of security, confidentiality and applicable data protection requirements.

The specific AI services used by WPCodeForge may change. Where an AI provider processes personal information on behalf of WPCodeForge, the relevant processing should be reflected in the applicable privacy information.

34. Publicly Available Information

WPCodeForge may encounter information that is publicly available on websites, public directories or other legitimate sources.

Public availability does not automatically mean that information can be used for any purpose.

Where WPCodeForge obtains personal information from publicly available sources, it will consider the applicable data protection requirements, lawful basis and reasonable expectations of the individual.

35. Third-Party Websites

The WPCodeForge website may contain links to third-party websites.

We do not control the privacy practices, security or content of external websites.

When you follow an external link, the third party’s own privacy policy and terms may apply.

You should review the relevant privacy information before providing personal information to a third-party website.

36. Complaints

If you have concerns about how WPCodeForge handles your personal information, please contact us first through our contact form.

We will consider your concern and attempt to resolve it appropriately.

You also have the right to complain to the UK’s data protection regulator.

Information Commissioner’s Office

The Information Commissioner’s Office (ICO) is the UK’s independent supervisory authority for data protection and information rights.

You can find information about making a complaint through:

Information Commissioner’s Office

The ICO recommends that UK organisations tell individuals about their right to complain to the ICO.

You are not required to contact WPCodeForge before contacting the ICO, although we would appreciate the opportunity to investigate your concern first.

37. Changes to This Privacy Policy

We may update this Privacy Policy when necessary.

Changes may result from:

  • Changes to our website.
  • New products or services.
  • Changes to the way we process personal information.
  • New service providers.
  • Changes in technology.
  • Changes in applicable law.
  • Regulatory guidance.
  • Security developments.
  • Changes to our business operations.

The latest version will always be published on this page.

The Last updated date at the beginning of this Privacy Policy indicates when it was most recently revised.

Where a material change requires additional notice under applicable law, we will provide that notice through an appropriate method.

UK data protection guidance recommends regularly reviewing privacy information and informing individuals about new uses of their personal information before those uses begin.

38. Contact Us

If you have a privacy question, want to exercise a data protection right, or believe that WPCodeForge has handled your personal information incorrectly, contact:

WPCodeForge
Bristol, England
Contact: Contact form

Please provide enough information for us to understand and respond to your request.

We may request additional information to verify your identity where this is necessary to protect personal information from unauthorised disclosure.

WPCodeForge’s privacy practices are intended to comply with applicable UK data protection and privacy legislation.

Depending on the circumstances, this may include:

  • The UK General Data Protection Regulation (UK GDPR).
  • The Data Protection Act 2018.
  • The Privacy and Electronic Communications Regulations (PECR).
  • Other applicable UK legislation and regulatory requirements.

This Privacy Policy does not override any mandatory legal right or obligation.

Where legislation changes, WPCodeForge may update its privacy practices and this Privacy Policy accordingly.

40. Accuracy of This Privacy Policy

WPCodeForge aims to ensure that this Privacy Policy accurately describes its actual personal-data processing activities.

Because the technology used to operate a modern website can change, this Privacy Policy should be reviewed whenever WPCodeForge:

  • Adds a new analytics service.
  • Changes payment providers.
  • Adds a mailing platform.
  • Introduces customer accounts.
  • Introduces licence-management functionality.
  • Adds a new plugin that transmits personal information.
  • Adds advertising or marketing technology.
  • Changes hosting or infrastructure.
  • Introduces a new third-party service.

The privacy policy should never be treated as a substitute for maintaining an internal record of processing activities and understanding the actual data flows within the website and products.

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